Delays in Receiving mail in Lotus Notes (After a F9 Refresh)
This is a Solution for users that receive emails after pressing F9 to refresh.
This issue may occur if the new mail sequence number is out of synchronization. Reset the value in the notes.ini to see if it resolves the issue. The notes.ini may have a NewMailSeqNum entry as well as an entry NewMailSeqNum followed by the Replica ID of the user's mail file, for example:
NewMailSeqNum=43100
NewMailSeqNum85255C71:
Clear the value after the parameter and restart Notes. In this example, the 43100 number.
The Notes.ini file is located in the Notes folder, e.g: C:\Lotus\Notes
Please create a safe copy of the Notes.ini file before modifying it.
