Unable to delete mails from blackberry handset using delete functions.
There is an issue where you are unable to delete mails from the blackberry handset using the delete function or even the delete prior.
It looks like when the email database design gets updated this occurs.
You need to go into Blackberry Desktop Manager and go to Backup and Restore, then click Advanced. Then select Messages in the right pane. Once you have that selected, click the Clear button and the Close. Go ahead and exit out of Backup And Restore, close Desktop Manager and disconnect your blackberry.
You may need to also do the following if the step above doesn't work. Go into your Blackberry Email Options, then go into Email Reconciliation. Turn off Wireless Reconcile, and exit out of that option. Let it sit for 30 seconds. Then go back into Email Reconciliation and turn the Wireless Reconcile back on and exit the Options menu.
