Geckos Desktop Support: Mail Connector

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Network Error when opening up Lotus Notes

I get this Error message when trying to open my Lotus Notes my mailfile.

Error Message:

"Network Operations did not complete in a reasonable amount of time, please retry"

Cause:

Big Mailbox or a corrupt mailfile

Solution:

Do a Compact on the mailfile and restart notes, or do a fix-up from the domino server on the mailfile, once it opens start reducing your mailfile or do an archive of it.

Delays in Receiving mail in Lotus Notes (After a F9 Refresh)

This is a Solution for users that receive emails after pressing F9 to refresh.

This issue may occur if the new mail sequence number is out of synchronization. Reset the value in the notes.ini to see if it resolves the issue. The notes.ini may have a NewMailSeqNum entry as well as an entry NewMailSeqNum followed by the Replica ID of the user's mail file, for example:

NewMailSeqNum=43100

NewMailSeqNum85255C71:00737859=43100

Clear the value after the parameter and restart Notes. In this example, the 43100 number.

The Notes.ini file is located in the Notes folder, e.g: C:\Lotus\Notes

Please create a safe copy of the Notes.ini file before modifying it.

Lotus Notes - Error: "An error has occurred in a Lotus Notes application"

ERROR:"An error has occurred in a Lotus Notes application. Data about the error is being collected for your company's helpdesk for use in error analysis.The Lotus Notes application will close when data collection is complete"

RESOLUTION: Go to Settings, Control Panel, Add/remove programs, find the Lotus Notes Installation select it, click on change and repair the Lotus notes installation files, 90% of the time this will Fix It.